Sunday Herald, Deccan Herald. Sept 04, 2011. Cover Story http://www.deccanherald.com/content/188192/yes-we-can.html He looked straight in the eye, took a moment and asked, “Do you ever say ‘no’ to anything?!” The exasperation was palpable and the response, “Only to your present question”, guillotined that conversation. Work continued uninterrupted and a project that was in escalation for 45 days went live at 05:00am the next morning. The team reached their wives and wi-fis for a late breakfast and those who were sure it would fail (as it had done continuously for the previous two years), were collected in a closed room, answering questions on how an external consultant could come in for ten days and turn around an implementation that had cost the company several hundred million dollars over the past five years! They are still trying to figure out how none of them before that day, had ‘stumbled’ upon such a simple solution that started saving the company many millions right from the
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